Contact us

How to contact us by phone, email, or post with an enquiry about the Charitable Trusts Register.

Phone us

Phone during these hours:

  • Monday to Thursday — 8.30am to 5pm
  • Friday — 9am to 5pm
Your location Number
New Zealand Freephone: 0508 762 438
Any other country Phone: +64 3 962 2705

Getting help with phone calls

If English isn’t your first language let us know when you call and we’ll use our interpreting service, Ezispeak. Let us know the language you want and wait to be connected to an interpreter.

If you're deaf or have difficulty hearing, you can use the video relay service.

Email us

Use our online form to email us. We aim to reply within 3 working days — or sooner if we can.

Email us

Write to us

Companies Office
Private Bag 92061
Victoria Street West
Auckland 1142
New Zealand

Courier address

Companies Office
Level 18
135 Albert Street
Auckland 1010
New Zealand

Our office hours for courier deliveries are 8.30am to 5pm.

Enquiries about RealMe®

If you've forgotten your username or password, you can get help on the RealMe website.

Forgot your user name

Forgot your password

Other enquiries

If your enquiry is about the Companies Office or one of the other registers we administer, you can find full contact details on our main Contact us page.

Contact us — Companies Office