Updating your online account details

Updating your own details

You can update the following personal details in your account profile:

• name
• addresses — your physical, postal and email address, and
• contact phone numbers.

To update your personal details:

1. Log in.
2. From the main menu, select your username and choose 'Profile'.
3. Edit the details you wish to change.
4. Select 'Update'.

Update your online account information

Managing authorised users for your organisation

If you are an account administrator, you can update details on behalf of your organisation. You can:

• add and remove authorised users for your organisation account, and
• update an authorised user's details.

Adding an authorised user

1. Log in.
2. Select ‘Authorised Users’ from the main menu.
3. Select the ’Create' button.
4. Provide the following details for the new user:
   • Name
   • Email address
   • Role (either ‘Authorised’ or ‘Authorised as Administrator’).
5. Submit.

We will send the new user an email containing an invitation code. To activate their account they must:

• have a RealMe login
• follow the link in the email, and
• use the invitation code.

Update authorised users

Updating an authorised user's details

1. Log in.
2. Select ‘Authorised Users’ from the main menu.
3. Find the user to update.
4. Select the drop-down arrow next to their name and select ‘Edit’.
5. Provide the updated details for the user:
   • Name
   • Email address
   • Role (either ‘Authorised’ or ‘Authorised as Administrator’).
6. Submit the change.

Update authorised users

Removing an organisation user

1. Log in.
2. Select ‘Authorised Users’ from the main menu.
3. Find the user to remove.
4. Select the drop-down arrow next to their name and select ‘Remove’..

Update authorised users

Updating organisation details

We will add this option to our online services shortly. In the meantime, if you need to correct any details for your organisation please contact us.

Other guides in

Your online account

• Setting up your online account
• Confirming your authority to update the register
• Forgotten your RealMe® username or password
• Filing documents with electronic signatures

Other help topics