Changing your trust board's addresses
How to update your addresses on the register
When the registered office address or other contact details for your trust board change, you need to update the register.
In this guide
Registered office address
You must:
- tell us when your registered office address changes, and
- notify us within a month of the change.
What the registered office is
This is the official address for your trust board and is displayed on the register. It is an address that anyone can use to contact your trust board and deliver any legal documents, such as court documents. It must be a physical address in New Zealand. It cannot be a P.O. Box, Private Bag or DX, or a virtual office (mail or message collection point).
If the registered office address is that of a chartered accountant or lawyer, or the offices of any other person, then full details are required — for example, the name of the firm, including details of the location.
Address for communication
You must provide a physical or postal address for communications and make sure it is kept up to date.
What an address for communications is
We do not publish this address on the public register, but we will use it if we need to send letters to your trust board. Choose an address that is actively monitored by someone for your trust board.
Trust board contact details
Email address
Email is the main way we keep in touch with trust boards on the register. You need to provide us with an email address and update it when it changes. We recommend that this email address is regularly monitored.
We do not publish this address on the public register, but it is used by us as a point of contact with your trust board.
Contact phone number
You need to provide us with a contact phone number for your trust board, and you should update it when it changes.
This can be either a landline or a mobile phone number. The number will not be displayed on the public register, it will only be used by us as another point of contact.
How to update your address details online
You must have:
- a RealMe® login
- an online account with us, and
- authority to update the register for your charitable trust board.
Follow these steps:
- Log in.
- Select ‘Authorities’ from the main menu.
- Choose your charitable trust board from the list.
- Select 'Edit Details'.
- Update the addresses or phone numbers then save your changes.
Other guides in
Keeping charitable trust board details up to date
- Reregistering as an incorporated society
- Your responsibilities as a charitable trust board
- Changing your trust board's name
- Registering changes to a trust deed or a board's rules
- Requesting a correction to the Charitable Trusts Register