Changing your trust board's addresses

Registered office address

You are legally required to tell us, within a month, when your registered office address changes.

The registered office address must be a physical address in New Zealand. That is, it cannot be a P.O. Box, Private Bag or DX, or a virtual office (mail or message collection point).

If the registered office address is that of a chartered accountant or lawyer, or the offices of any other person, then full details are required — for example, the name of the firm, including details of the location.

Addresses for communication

Email address

You must provide us with a current email address that we can use to communicate with you. We recommend that this email address is regularly monitored. 

If your email address changes, you are responsible for updating this with us to ensure you can still receive our communications.

Postal address

We also need a current postal address for communication. While not mandatory, this allows us to contact you easily when we need to.

The address for communication can be either a postal address (for example, a PO Box) or a residential address.

How to update your address details

To change an address online

You must have:

• a RealMe® login
• an online account with us
• authority to manage information for your charitable trust board.

Then follow these steps:

1. Log in to your online services account.
2. On the dashboard, select the charitable trust board you wish to update from 'My Businesses'.
3. On the 'View Details' page, select the 'Addresses' tab, and click the 'Change Addresses' button.
4. Add the new address or addresses, and insert this information in all other relevant fields.
5. Complete the signatory details and click 'Submit'.

Update addresses for a trust board

To submit your request manually

1. Download Form CT4 – Change of contact details for a charitable trust board.
2. Complete the form, making the necessary changes.

Send your completed form to us.

By post to —

Companies Office
Private Bag 92061
Victoria Street West
Auckland 1142

or by email to processing@companiesoffice.govt.nz

Other guides in

Keeping charitable trust board details up to date

• Reregistering as an incorporated society
• Your responsibilities as a charitable trust board
• Changing your trust board's name
• Updating names to include macrons
• Making changes to a trust or a board's rules
• Requesting a correction to the Charitable Trusts Register

Other help topics